Last updated: October 2026
1. Introduction
These Terms of Service explain the general conditions under which MyNRIPRO intends to provide assistance and coordination services for Non-Resident Indians (NRIs) dealing with selected matters in India.
By using the website, submitting an enquiry or placing an order, you should review the applicable terms and service description before proceeding. Any service-specific quotation or written agreement may contain additional conditions.
MyNRIPRO is still being developed. These terms must be reviewed against the final business arrangements and applicable legal requirements before the service is fully launched.
2. Services
MyNRIPRO is being developed to help customers understand and coordinate selected services relating to documentation, taxation, banking assistance, property-related support, family matters and other listed categories.
The availability, scope, delivery time and price of each service will depend on the service description and any quotation provided.
Submitting an enquiry does not guarantee that a service can be accepted or completed.
3. Nature of Assistance
Unless expressly agreed otherwise in writing, MyNRIPRO’s intended role is assistance, communication and coordination.
MyNRIPRO does not represent that it is a law firm, accounting firm, bank, government department or regulatory authority. Information provided through the website is general in nature and should not be treated as a substitute for professional advice specific to your circumstances.
Where a matter requires a qualified or authorised professional, the customer may need to engage that professional directly under clearly explained arrangements.
4. Customer Responsibilities
Customers are responsible for:
- Providing accurate and complete information relevant to their request.
- Reviewing service descriptions, quotations and applicable terms before ordering.
- Supplying documents they are legally entitled to provide.
- Responding to reasonable requests for clarification or additional information.
- Reviewing documents and information before submission to a third party or authority.
- Keeping copies of relevant correspondence, receipts and submitted documents.
- Protecting account credentials and never sharing passwords, PINs or one-time passwords.
Customers must not use the website for unlawful, fraudulent or misleading purposes.
5. Orders and Quotations
An enquiry or quotation request is not necessarily an accepted order.
Before work begins, the customer should receive confirmation of the agreed service scope, applicable fee, any known third-party charges and the expected next steps.
Some services may require an individual quotation because the work depends on the customer’s circumstances. A displayed price may cover only the assistance described and may exclude government fees, professional charges, courier costs or other external expenses unless stated otherwise.
Any change in scope or price should be communicated for agreement before additional chargeable work proceeds.
6. Fees and Payments
The applicable price and available payment method will be shown or communicated before the customer proceeds with an order.
Customers should follow only the official payment instructions provided for the relevant service. An order should not be considered confirmed until payment and acceptance have been verified where required.
Any taxes, government fees, bank charges, professional fees or third-party expenses will be handled as described in the applicable service quotation or order terms.
7. Cancellations and Refunds
Cancellations and refund requests are governed by the published Refund and Cancellation Policy and any applicable mandatory legal rights.
The outcome may depend on the nature of the service, whether work has started or been completed, external costs already incurred and the circumstances of the request.
Nothing in these terms is intended to exclude rights that cannot lawfully be excluded.
8. Third-Party Services
Some requests may involve independent professionals, institutions, government authorities or other service providers.
Their eligibility requirements, fees, processing times, decisions and terms may be outside MyNRIPRO’s control. Any separate engagement with a third party should be reviewed carefully by the customer.
MyNRIPRO will not guarantee the outcome of an application, approval, registration, transaction or decision made by an independent party or authority.
9. Timelines and Outcomes
Any processing time or completion estimate is indicative unless expressly confirmed as a binding commitment in writing.
Delays may arise from incomplete information, additional document requests, government processing, third-party availability, technical issues or other circumstances beyond reasonable control.
MyNRIPRO does not guarantee approval or a particular result where the outcome depends on another person, institution or authority.
10. Website and Intellectual Property
Website content is provided for general information about the intended services. Unless otherwise stated, website text, branding and other original materials should not be copied, republished or commercially reused without permission, except where permitted by law.
We may update website content, service descriptions or availability as the business develops. Changes will not remove any rights that apply to an already accepted order under the applicable law or agreement.
11. Privacy
Personal information submitted through the website will be handled according to the published Privacy Policy and applicable law. Customers should review that policy before submitting personal or confidential information.
12. Liability and Legal Rights
Nothing in these terms excludes or limits liability or consumer rights where such exclusion or limitation is prohibited by applicable law.
Any permitted limitation of liability must be interpreted in accordance with the applicable law and the facts of the relevant service. Customers should not rely on general website information as a substitute for independent professional advice where it is needed.
13. Complaints and Support
Customers should contact MyNRIPRO through the contact details published on the website to raise a question, concern or complaint. Please include the relevant order reference, if available, and avoid sending unnecessary sensitive information.
We intend to review complaints and respond through the available support channels.
14. Changes to These Terms
These terms may be updated as services and operating arrangements develop. The version applicable to a particular order should be read alongside the service description, quotation and any written agreement provided for that order.
15. Contact
For questions about these terms, contact:
Email: desk@mynripro.com
Website: https://mynripro.com/
These terms should be reviewed by a qualified legal professional before the business begins accepting customers.